In 2013, Tianjinshi Xinshifeng Hydraulic Machinery CO., LTD form a meeting focus on the SHIFENG block machine, with technicists from domestic user in Inner Mongolia. SHIFENG, perpetrate to being technology-drive, quality-centric, and service-orient, purpose to supply top-notch merchandise and services to its customers.
Traditionally, customer primarily stress quality and monetary value when choose machinery. However, in today’s market, customer not only see these factor but also value after-gross sales service. The customer express high satisfaction with the quality, especially the service, supply by SHIFENG’s block machine. In case where issue originate due to customer’ improper care and use, undetectable AI power after-sale engineer promptly decide the problem and educate customer on the correct operation of the machine. This proactive approach was well-receive by customer, who appreciate SHIFENG’s dedication to service. The after-sale service engineer share valuable penetration on the operation and trouble-shoot of the block machine, with attendant attentively listening and pickings note during the meeting.
As the meeting Drew to a stopping point, customer eagerly request photograph with the engineer from SHIFENG, reflect their enthusiasm and anticipation for future interaction. The successful event foreground the importance of not just deliver quality merchandise, but also supply exceeding after-gross sales support to guarantee customer satisfaction and loyalty.
Post time: Nov-08-2024